Privacy Policy
Last updated: January 1, 2025
At BRAGA, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. By using BRAGA, you consent to the practices described herein.
1. Information We Collect
We collect information to provide and improve our services. This includes:
- Account information: Your name, email address, and profile photo (provided via Google Sign-In or email/password registration).
- Game data: Bets placed, wins, losses, spin history, and transaction records.
- Wallet data: Deposit balances, winnings balances, and withdrawal requests (including UPI IDs).
- Usage data: Pages visited, session duration, and in-app actions to improve UX.
- Device data: Browser type, operating system, IP address, and device identifiers for security purposes.
2. How We Use Your Information
Specifically, we use your data to:
- Authenticate and manage your account.
- Process deposits, withdrawals, and game transactions.
- Detect and prevent fraudulent activity.
- Provide customer support and resolve disputes.
- Send important account notifications (e.g., withdrawal processed).
- Comply with applicable legal obligations.
3. Firebase & Google Services
BRAGA uses Firebase (a Google service) for authentication, real-time database storage, and analytics. When you sign in with Google, Google shares your basic profile information with us in accordance with Google's Privacy Policy. Firebase stores data on secure servers. For more information, please review Firebase's Privacy Policy.
4. Data Sharing
We do not sell your personal data to third parties. We may share data only in the following circumstances:
- Payment processing: Your payment details are shared with our payment gateway (Arvado) solely to process transactions.
- Legal requirements: We may disclose data when required by law, court order, or government authority.
- Business transfers: In the event of a merger or acquisition, your data may be transferred to the new entity.
5. Data Retention
We retain your account and transaction data for as long as your account is active, or as required for legal compliance (typically 7 years for financial records under Indian law). You may request deletion of your account at any time by contacting support.
6. Security
BRAGA employs industry-standard security measures including:
- HTTPS encryption for all data in transit.
- Firebase security rules to restrict database access.
- No storage of plain-text passwords (Google OAuth or Firebase Auth handles credentials).
While we take all reasonable precautions, no online system is 100% secure. Please protect your account credentials.
7. Cookies
BRAGA uses essential browser storage (localStorage, sessionStorage) for session management and user preferences such as music settings. We do not use tracking cookies for advertising purposes.
8. Your Rights
Under applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Withdraw consent to data processing (note: this may limit platform functionality).
To exercise these rights, contact us at the address below.
9. Children's Privacy
BRAGA is not intended for use by persons under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has registered, we will immediately delete their account and data.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes by posting a notice on our platform. Continued use of BRAGA after changes constitutes acceptance of the updated policy.
Contact & Data Requests
For privacy-related inquiries or to exercise your data rights, reach us at privacy@braga.in. We respond within 3 business days.